Refund Policy

Thank you for choosing Writoo AI, a service provided by INDICWEB PVT LTD. We are committed to ensuring the satisfaction of our customers with our digital products and services. Below is our policy regarding refunds.

Overview

Our refund policy covers the subscriptions and digital services sold on Writoo AI's website. Due to the digital nature of our products and services, we understand that a refund policy is important for customer satisfaction. We offer a 10-day refund period for our services, subject to the terms and conditions outlined in this policy.

Refund Eligibility

1. 10-Day Refund Period

We offer a full refund on any purchase made on our website if you cancel your subscription within 10 days of the transaction. it takes 3-4 days to credit a refund in your account. If 10 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

2. Conditions for Refund

  • The refund is applicable only to your first purchase of a service.
  • For recurring subscriptions, only the first installment can be refunded if all conditions are met, and no subsequent refunds are offered for ongoing subscriptions.
  • Refunds are not offered for partial use or dissatisfaction with the service's performance.

Process for Requesting a Refund

  1. Email Notification: To initiate a refund, you must email us at [email protected] within the 10-day period. Please include your order number, the email address used to make the purchase, and the reason for requesting a refund.

  2. Review Process: Once we receive your refund request, our team will review the details and determine if it meets our criteria. This process typically takes 2-3 business days.

  3. Outcome Notification: We will notify you of the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exclusions

Please note that certain types of items cannot be returned for a refund:

  • Services that have been extensively used.
  • Any item not in its original condition, which is damaged or missing parts for reasons not due to our error.

Late or Missing Refunds

  • Check your bank account again.
  • Contact your credit card company. It may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

For more information about our refund policy, or if you have questions, please contact us by email at [email protected]

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